Play Safe, Play Smart

Responsible Gaming
at atjili

Gaming at atjili is meant to be fun — a form of entertainment, not a way to earn income or escape problems. We are committed to providing every Filipino player with the tools, information, and support needed to keep gambling enjoyable and within healthy limits.

Strictly 21+ Only  |  Philippine Law Applies  |  PAGCOR Oversight

◆ Our Commitment

Gaming Should Always Be a Choice

At atjili, responsible gaming is not just a legal checkbox — it is a core part of how we operate. We believe that every player in the Philippines deserves a safe, transparent, and controlled gaming environment. Whether you are spinning slots in Makati, playing bingo in Cebu, or betting on virtual sports in Davao, atjili is designed to keep you in control.

Gambling is legal entertainment for adults aged 21 and above in the Philippines, as governed by PAGCOR regulations. It carries real financial risk, and for a small number of people, it can become a problem. atjili takes that reality seriously. We provide practical tools directly in your account dashboard so you can set your own limits, take breaks, or step away entirely — no questions asked.

If you ever feel that gambling is no longer fun, or that it is affecting your finances, relationships, or mental health, please use the tools on this page or reach out to our support team immediately. Help is always available, 24/7, in Philippine Standard Time.

Important Reminder: Gambling is for entertainment only. Never gamble with money you cannot afford to lose. Do not chase losses. Set a budget before you play and stick to it. If gambling stops being fun, stop playing and seek help.

Signs You May Need Support

You spend more money on gambling than you originally planned
You borrow money or sell belongings to fund gambling
You feel anxious, irritable, or restless when you are not gambling
You chase losses by placing bigger bets to try to win back what you lost
Gambling is affecting your work, studies, or relationships with family
You hide your gambling activity from people close to you
You feel that you need to gamble to feel happy or to escape problems

◆ Player Protection Tools

You Are Always in Control

atjili provides a full suite of responsible gaming tools accessible directly from your account dashboard. These tools are free, immediate, and available to every registered player at any time.

Deposit Limits

Set daily, weekly, or monthly PHP deposit limits on your account. Once set, limits take effect immediately and can only be increased after a 24-hour cooling-off period.

Session Time Reminders

Receive automatic on-screen alerts after a set play duration — 30 minutes, 1 hour, or a custom interval. A gentle nudge to take a break and step away from the screen.

Loss Limits

Cap the maximum amount you can lose within a defined period. When your loss limit is reached, your session ends automatically until the limit period resets.

Cooling-Off Period

Take a short break from gambling by activating a cooling-off period of 24 hours, 7 days, or 30 days. Your account remains open but betting is suspended for the duration.

Self-Exclusion

Request a temporary (3–12 months) or permanent self-exclusion at any time via live chat. During exclusion, your account is fully suspended and you cannot register a new one.

Activity History

Review your full deposit, withdrawal, and wagering history at any time from your account dashboard. Transparency about your own activity is the first step to staying in control.

◆ Our Policies

How atjili Protects Players

Beyond the tools you control, atjili enforces platform-wide policies to protect every player — especially vulnerable individuals and minors.

Strict 21+ Age Verification

atjili enforces a strict minimum age of 21 years in compliance with Philippine gaming law. Every account undergoes identity verification. Any account found to belong to a person under 21 is immediately suspended and all funds are returned.

PAGCOR Regulatory Oversight

atjili operates under applicable Philippine gaming regulations with PAGCOR oversight. PAGCOR's responsible gaming framework sets the standards we follow for player protection, fair play, and ethical marketing practices.

Responsible Marketing

atjili does not target advertising at minors or vulnerable individuals. Our promotions always include responsible gaming messaging, and we never market gambling as a guaranteed way to make money or solve financial problems.

24/7 Support in PST

Our customer support team is available around the clock in Philippine Standard Time via live chat. If you need to activate a self-exclusion, adjust your limits, or simply talk to someone, we are always here — no judgment, no delay.

No Credit for Gambling

atjili strictly prohibits the use of credit cards or borrowed funds for gambling deposits. We encourage all Filipino players to only use money they can genuinely afford to spend on entertainment — never borrowed funds or emergency savings.

Player Wellbeing Checks

atjili's responsible gaming team monitors for behavioural patterns that may indicate problem gambling. If we identify a concern, we may proactively reach out to offer support tools — because we genuinely care about the wellbeing of every player on our platform.

◆ Self-Exclusion

Taking a Break is Always the Right Call

Self-exclusion is one of the most powerful responsible gaming tools available at atjili. It allows you to voluntarily suspend your account for a defined period — or permanently — so that you cannot place bets or access your gaming balance.

Self-exclusion at atjili works as follows:

  • Temporary exclusion: Choose a period of 3 months, 6 months, or 12 months. Your account is fully suspended for the entire duration with no exceptions.
  • Permanent exclusion: Your account is closed indefinitely. You will not be able to re-register on the atjili platform.
  • Immediate effect: Self-exclusion takes effect the moment it is confirmed by our support team — typically within minutes of your request.
  • No reversal during the period: Once activated, temporary self-exclusion cannot be lifted early. This is intentional — it is there to protect you.
  • Funds returned: Any remaining balance in your account at the time of self-exclusion will be returned to your verified payment method (GCash, PayMaya, BPI, BDO, or Metrobank).

To request self-exclusion, contact atjili support via live chat at any time, 24/7. Our team will process your request promptly and with full confidentiality.

◆ Healthy Gambling Habits

Tips for Playing Responsibly

Whether you are a casual player in Quezon City or a regular atjili member in Manila, these habits will help keep your gaming experience positive and sustainable:

Set a Budget

Decide how much PHP you can afford to spend before you start. Treat it like an entertainment expense — not an investment.

Set a Time Limit

Decide in advance how long you will play. Use atjili's session reminders to keep track and stick to your plan.

Never Chase Losses

Losing is part of gambling. Chasing losses by betting more rarely works and often makes things worse. Accept the loss and walk away.

Take Regular Breaks

Step away from the screen regularly. Grab a snack, stretch, or chat with family. Breaks help you stay clear-headed and in control.

Play for Fun

Gambling at atjili is entertainment — like watching a movie or going to a concert. If it stops being fun, it is time to stop.

Talk to Someone

If gambling is affecting your life, talk to a trusted friend, family member, or professional counsellor. You do not have to deal with it alone.

Play Responsibly with atjili

atjili is proud to be a platform where Filipino players can enjoy world-class gaming safely. Set your limits, know your boundaries, and play for fun. 21+ only.

Gambling is for entertainment purposes only. Please play responsibly. 21+ only. PAGCOR oversight applies.